Reviews

What do our customer have to say about us? Read on to find out!

 

Reviews From Some of Our Happy Customers in Edmonton, Alberta

We’re proud and grateful to have helped hundreds of customers, residential and commercial, in Edmonton, Alberta. Please take a look below for some of the feedback we’ve received!

“Oh dear with this extreme cold weather our furnace went out last night. We called Brian and he answered right away. He arrived at 7AM in the morning as scheduled. He got to work right away and within a few hours our house was warm again. He previously had put a gas line in for us. He is very dependable, organized and timely. I would recommend him highly.”

– Cynthia Mondesir (Edmonton, Alberta)

“We found John from a recommendation and it was definitely worth listening to. Our furnace broke when the temperatures dropped to -30c and he came as soon as he could and fixed it for us. He arrived when he said he would, very prompt. He was knowledgeable and explained everything. In no time we had heat again. He was very friendly and honest!”

– The Hargreaves (Edmonton, Alberta)

“John was fantastic! He was able to give me a quote for a gas range install over email, where as other companies required an estimate before hand. He arrived at the scheduled time and was extremely friendly. He was able to remove our old gas range and install the new one in about 10 minutes! The whole service was fantastic and I will be recommending him to all friends, family, and neighbors!”

– Steven Law (Edmonton, Alberta)

“We manage a number of residential and commercial and J.W.Brian Mechanical has been our first choice for all plumbing and mechanical for the past several years. Great service !!….Great work !!….Totally Reliable !!! Would not hesitate to refer this company to anyone.!!!”

– Terry Paholek (Edmonton, Alberta)

“John was fantastic! He was able to give me a quote for a gas range install over email, where as other companies required an estimate before hand. He arrived at the scheduled time and was extremely friendly. He was able to remove our old gas range and install the new one in about 10 minutes! The whole service was fantastic and I will be recommending him to all friends, family, and neighbors!”

– Steven Law (Edmonton, Alberta)

“We had a sewer back-up on a long weekend Sunday afternoon. J. W. Brian was at our house in less than an hour after we called, and worked around some of the quirks of our old house. He did a great job at a reasonable rate and had a friendly, relaxed manner that made us feel better about our basement disaster.”

– Gayleen Froese (Edmonton, Alberta)

“John was fantastic! He spent the time to fix my furnace issue and taught me how the system worked. He is very personable and knowledgeable. I highly recommend him.”

– Ken Chiang (Edmonton, Alberta)

“J W. Brian Mechanical has done several jobs for my Real Estate Clients Homes & Condos & Commercial properties they are fast, efficient & friendly!”

– Michelle Zenon (Edmonton, Alberta)

“Absolutely first class experience with John. He did a gas line install in our garage – most excellent work (take it from someone who knows – our family use to own a mechanical contracting company). Meticulous when it comes to keeping everything clean, came when he said he was going to come, followed up at every step of the way (from estimate through to permit inspections). Wouldn’t hesitate to recommend – he will definitely be back at our place for future work..”

– Jeff R. (Edmonton, Alberta)

“Came out on wknd diagnosed my problem with my furnace , got my fireplace running before he left and did that out of the kindness of his heart cause I had no heat for the wknd . Had my furnace up n running on Monday in the AM . Great guy and very professional , highly recommended.”

– Craig C. (Edmonton, Alberta)

“I have only great things to say about this company, very professional and courteous! I had called with respect to a plugged kitchen drain and John arrived within the hour to help. Ladies, you will not feel like a fool with this company, knowledge of what is going on is shared with you, I didn’t get the usual lecture about what should or shouldn’t go down a drain! Five thumbs up to this company!”

– Nancy S. (Edmonton, Alberta)

“Furnace broke late on a very cold Monday. No one was answering their phone to come repair it. John answered and even though it was late and very cold he came and helped us out. If it wasn’t for him we would have been sleeping in a cold apartment that night.
Very friendly and honest.”

– Beth Macklem (Edmonton, Alberta)

“We found John by good luck after experiencing a very bad start to the construction of our commercial kitchen – Our “contractor” hired a shoddy plumber, gas fitter, you name it.

He is friendly, doesn’t sugar coat things (in my case, the bad news), but gave me complete competence that he could deliver. He spent his own time researching the equipment I needed, was always upfront about costs, and more than fair in that respect. He is a good communicator and still checks in from time to time to be sure everything is working tip top.

For my business John installed a commercial dishwasher, 2 piece pot sink, hand sink, grease interceptor, created a line to allow our oven to steam (the over already had the capability, but needed the plumbing on the other side of the room in order to work), and put in a gas line for the gas stove top/oven.

I have a couple of friends’ husbands in the industry who are less expensive than John, but he is worth every penny – absolutely top notch. I’d never go elsewhere.”

– Zana M. (Edmonton, Alberta)

But That's Not All!

Donna
2022-03-29
Verified
We had a good communication of what we wanted done and he was on time and very easy to deal with!
Jeremy Hennig
2022-03-24
Verified
I had John put in a gas line for a range and then tee that off and extend it to the deck for a BBQ and fire table. Other plumbers wanted to run 3 lines which I didn't want, too many lines makes things too messy. John did it with 1 larger line nice a neat. He was quick and on time too. He also took some time to explain some things about my furnace. Nice guy. Thanks John.
David Beleskey
2022-02-20
Verified
Called John from Ontario on behalf of our daughter who lives in Edmonton. She was having a problem with her furnace, it was not coming on. She didn't know who to call so we looked around for her and found JW Brian. Was concerned about calling someone because it was Sunday of the Family day weekend. Placed a text to JW Brian and John called us back within minutes. Explained the situation and got his service call fee and agreed to have him visit to see what the problem was. Well... within less than an hour he was at our daughters home. Found the problem presented the quote. We agreed to the price and he made the repair right away and stuck to the price. He also took the time to explain a few things to our daughter about her furnace. Could not have possibly found a better experience anywhere. Would highly recommend JW Brian. Thanks John
Samantha Mitchell
2022-01-25
Verified
I hired Brian to install our new gas range. Brian was great to work with! He was super flexible and was quick to respond. He was also very fair with his pricing. Would highly recommend!
Peter Milne
2021-12-09
Verified
Very honest, fair pricing and professional. Installed a gas range in our new home, was able to accommodate us within a few days of initially calling. Highly recommend them!
Tina Peyton
2021-12-01
Verified
John came out to service a toilet for me recently. He was knowledgeable, courteous, professional and prompt. My situation required him to return three times and he did so with no hesitation. He was also happy enough to answer several other concerns that I had each each visit, about other household issues. I highly recommend John and JW Brian Plumbing and Heating.
Lucyna Wysoka
2021-11-27
Verified
Excellent service, fast response ,reasonable price. Available on the weekends which is supper convenient.